What if my garbage was not picked-up?
There may be several reasons that your garbage was not picked-up:
1. The container was not placed properly for the driver to safely pick up (sideways, backwards, too close to surrounding objects, too far from the edge of the road, etc.)
2. The container was overfilled and/or the lid not properly closed
3. There were items placed in the can that are not permitted
4. Garbage not placed in the city issued container

Show All Answers

1. What is automated collection?
2. How does it work?
3. What kinds of garbage can I put in the automated garbage container?
4. What if my garbage does not fit inside my container?
5. What do I do with cardboard boxes?
6. What happens if my container is damaged, lost or stolen?
7. What do I do with my container when I move?
8. What do I do with my container when I move?
9. What if I want to change the size of my automated container?
10. May I continue to use my old refuse can?
11. What if my garbage was not picked-up?