I’m only here 6 months during the year; do you have a vacation rate?

The City of Sebring does not have an established rate for vacationers, however, when less than 1,000 gallons is used during a monthly billing period, only the base rate for water will be charged and the sewer charge will be reduced to $2.49 Inside limits and $3.11 outside (residential). This is excluding our Highlands Utility, Harder Hall, and Sebring Airport customers.

Another option is to have the city terminate your service while you’re away and reconnect upon your return. We will hold your deposit on file and lock your water meter so that monthly charges will not generate and you will not be liable for any water usage occurring from theft and/or leaks during this time. The charge for disconnecting and reconnecting service is $40 each time, however, depending on the length of time you are away, you may end up paying this much in base monthly rates anyway. Plus this eliminates any worry of water use that you would be responsible for.

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1. Can I change my 30-day temporary service to be a permanent account?
2. How much are the late fees and how can I avoid them?
3. I am moving out of town, will my last bill be the final amount owed?
4. I don’t get paid until the 1st of the month; can you change my billing date?
5. I have a septic tank, why do I have to pay a monthly sewer charge?
6. I just got married/divorced; can you change the name on my account?
7. I’m going away for 3 months; can I pay my bill in advance?
8. I’m only here 6 months during the year; do you have a vacation rate?
9. If I establish service in the middle of a billing period, will my monthly base rate be prorated for the number of days service was provided?
10. My company is sales tax exempt. Why do I have to pay tax on my utility bill?
11. What should I do if I learn that one of my check payments is going to be returned for insufficient funds?
12. When does my bill become delinquent?
13. When is my bill due?
14. When should I expect to get a bill each month?
15. When will I get my deposit back?
16. When will my service be turned off for nonpayment?
17. Who is responsible for the repair if there is a leak in my meter box?
18. Why are my monthly rates higher because I live outside the city?
19. Why are the meter tampering fees so high?
20. Why are the rates / charges so high?
21. Why do I have to pay a disconnection fee to terminate my utility service?
22. Why do I have to pay for garbage service on a commercial project before the building is completed?
23. Why do I have to pay for garbage service on the property tax bill regardless of whether or not the home is occupied?
24. Why do I have to pay my full balance before I can transfer my utility service?
25. Why do I need identification to establish a utility account?
26. Why is a Declaration of Covenant necessary for a new meter to be installed outside City limits?
27. Why must I pay a deposit for every account?