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1. What is automated collection?
2. How does it work?
3. What kinds of garbage can I put in the automated garbage container?
4. What if my garbage does not fit inside my container?
5. What do I do with cardboard boxes?
6. What happens if my container is damaged, lost or stolen?
7. What do I do with my container when I move?
8. What do I do with my container when I move?
9. What if I want to change the size of my automated container?
10. May I continue to use my old refuse can?
11. What if my garbage was not picked-up?

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1. Why do I need a building permit to complete work on my home?
2. What is the purpose of the Florida Building Code?
3. What happens if I do not obtain the required permits?
4. Do I need a contractor?
5. Do I need an architect and or an engineer?
6. If I use a contractor, what guidelines should I use to choose one?
7. What types of payment options are available?

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1. When do I need to obtain a permit?
2. What jobs require a permit?
3. What is the cost of a permit?

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1. What is the best fire extinguisher for house hold
2. When is a inspection needed
3. What is the best way to request an fire inspection

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1. Can I change my 30-day temporary service to be a permanent account?
2. How much are the late fees and how can I avoid them?
3. I am moving out of town, will my last bill be the final amount owed?
4. I don’t get paid until the 1st of the month; can you change my billing date?
5. I have a septic tank, why do I have to pay a monthly sewer charge?
6. I just got married/divorced; can you change the name on my account?
7. I’m going away for 3 months; can I pay my bill in advance?
8. I’m only here 6 months during the year; do you have a vacation rate?
9. If I establish service in the middle of a billing period, will my monthly base rate be prorated for the number of days service was provided?
10. My company is sales tax exempt. Why do I have to pay tax on my utility bill?
11. What should I do if I learn that one of my check payments is going to be returned for insufficient funds?
12. When does my bill become delinquent?
13. When is my bill due?
14. When should I expect to get a bill each month?
15. When will I get my deposit back?
16. When will my service be turned off for nonpayment?
17. Who is responsible for the repair if there is a leak in my meter box?
18. Why are my monthly rates higher because I live outside the city?
19. Why are the meter tampering fees so high?
20. Why are the rates / charges so high?
21. Why do I have to pay a disconnection fee to terminate my utility service?
22. Why do I have to pay for garbage service on a commercial project before the building is completed?
23. Why do I have to pay for garbage service on the property tax bill regardless of whether or not the home is occupied?
24. Why do I have to pay my full balance before I can transfer my utility service?
25. Why do I need identification to establish a utility account?
26. Why is a Declaration of Covenant necessary for a new meter to be installed outside City limits?
27. Why must I pay a deposit for every account?

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1. Lost Property
2. Harassing Phone Calls
3. Vandalism
4. Petit Theft (total lost not more than $750.00)
5. Identity Theft
6. Vehicle Burglary
7. Other/Miscellaneous Crimes

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1. Why is my water discolored?
2. What are some causes of dirty water?
3. What should I do if I have dirty water?
4. Does the Water Department give discounts?
5. Should I contact the Water Department if I feel my billing is wrong, regardless of whose favor it is in?
6. Some months my water bill seems very high. Why is that?
7. What if I don’t want City water?
8. Why does my water bill run the same amount month after month?
9. Why does my water bill sometimes vary from month to month?

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1. How do I rezone my property?
2. What if I need a comprehensive plan and/or zoning change on my property?
3. How do I annex property into the City Limits?